Inspections | The Lodge Care Home for the older generation

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Inspections

INSPECTIONS
As part of the Department of Health’s requirements, all care homes are inspected by the Commission for Social Care.
One of these inspections is unannounced and the other is usually announced. A copy of our most recent inspection can be found in the office or may be obtained via their website:- www.csci.org.uk

QUALITY ASSURANCE
We will be asking residents and their families/friends to complete questionnaires throughout the year to establish whether the service that we are providing is in accordance with the wishes of all concerned. By monitoring the outcome of these questionnaires, we hope to maintain a check on our performance and make improvements where it is found necessary.

ACCESS TO FILES
The Lodge operates an “Access to Files Policy” the procedures for this may be discussed with the Manager, Mrs Nicoll.

Philosophy of Care

To provide a happy, homely and stimulating environment to enable residents to achieve their full potential, where individual’s independence, personal dignity, choice, privacy and their rights as individuals are respected in order to lead and enjoy as normal a life as possible.

To provide sensitive, loving and skilful care for older people who, even with help, can no longer safely live in their own home.

To provide stable and effective management within the Home, in order to promote effective communication and development within the team.